Privacy Policy

Last updated: 01/10/2025

At Sentistic, we value your privacy. Our technology is built on privacy by design — our sensors measure heat patterns, not personal identities. This policy explains what data we collect, how we use it, and your rights.

  1. Data we collect

We may collect the following types of information:

  • Website data: Information you provide via contact forms, newsletter subscriptions, or downloads (e.g., name, email, company).

  • Usage data: Non-identifiable information such as browser type, IP address, and page interactions.

  • Customer data: Information provided during customer onboarding, service delivery, or support requests.

  1. How we use your data

Your data is only used to:

  • Provide and improve our products and services.

  • Respond to inquiries and support requests.

  • Send newsletters or updates (if you opt-in).

  • Comply with legal or regulatory requirements.

We never sell your data to third parties.

  1. Data security

We use industry-standard security measures to protect your data.
Access is restricted to authorized personnel only.

  1. Data retention

We retain data only as long as necessary to provide services or as required by law.
You may request deletion of your data at any time.

  1. Your rights (GDPR)

If you are in the EU, you have the right to:

  • Access the personal data we hold about you.

  • Request corrections or deletion.

  • Restrict or object to processing.

  • Withdraw consent for communications at any time.

Requests can be made by contacting privacy@sentistic.com

  1. Cookies

Our website may use cookies to improve functionality and analytics.
You can control cookie preferences via your browser.

  1. Contact

For any privacy questions or requests, contact us at: privacy@sentistic.com